Person Centered Care, it seems like a no-brainer, right? Treat people like individuals. Let people make decisions for themselves, in the drivers seat. Well, I have seen many times when this is not the case. Efficiency, rules and protocols take precedence. Provider centered care is common.
The concepts behind Person Centered Care apply in every care setting. Several times over my career and in different settings I have participated in initiatives promoting institutional culture change, from task oriented, hierarchical rules to treating people as individuals. This is good and helps. But we still have a ways to go.
Here are a few ways to use person centered care.
- Checking assumptions
- Choosing language and vocabulary carefully
- Leveling the hierarchy within the organization
- Changing expectations and beliefs about people
- Adjusting attitudes
- Building support networks to wrap around those in care
Here is a link to a document that will guide to person centered care if you or a family member is in need of care.